How many productive hours do you lose every year due to a poorly performing or malfunctioning workstation? Now multiply that by the number of your employees experiencing the same thing.  Secure Vizion can monitor the performance of your workstations to ensure they continue to perform the tasks your business intended, making your business more productive.  These services are delivered remotely and our brand of customer service is unmatched.  Our goal is to allow you to gain the most benefit from your existing IT assets. Onsite service is available should the unexpected occur. Should a virus get through while we are watching your network, Secure Vizion will perform cleanup services at no extra charge.  What do you have to lose?  Give us a chance to show you why we are the best choice to manage your network. Schedule your network review today!

 

Business Support
Support Tickets/mo* 1 3 ALL
Remote Monitoring checkmark  checkmark **
MS App. Support  checkmark  checkmark  checkmark
Workstation Deployment $250 $50  checkmark
After hours support Billable Billable  checkmark
Admin Remote Access -  checkmark  checkmark
Printer Support -  checkmark  checkmark
User Remote Access - Addt'l $15/mo/ea UNLIMITED
Application Deployment - $25/ea machine UNLIMITED
Onsite Response - First 2hr Free UNLIMITED
24/7 Urgent Response - First 2hr free First 4hr free
Handheld Phone Support - -  checkmark
CTO Services - - Quarterly Review
Business Intelligence
On Demand Asset Inventory  checkmark checkmark checkmark
On Demand License Reporting  checkmark checkmark  checkmark
On Demand Ticketing  checkmark  checkmark  checkmark
       
Security
Anti-Virus Management  checkmark checkmark checkmark
MS Patch Management  checkmark checkmark  checkmark
Third Party Patch Deployment  checkmark checkmark  checkmark
Gateway Mail Security*** - checkmark  checkmark
Gateway Mail Security + Compliance**** - - checkmark
Complete Vulnerability Analysis Services - - checkmark
* Support tickets can be submitted for either issues or Move/Add/Change work. Tickets beyond the alloted number are charged hourly at the negotiated rate. The total number of tickets available is aggregated across all machines.
** Custom Application Monitoring Included
*** Include E-mail filtering for every user in your organization. All machines must be included in enhanced service plan.
****E-mail Filtering + Web Filtering + Archive for email for 1GB per user aggregate across entire company. All machines must be included in Full service plan.